Internship at IBM in Bucharest


Are you a fresh graduate who knows german? IBM is looking for an application support intern.



  • Bachelor’s or Master’s degree in Computer Science, Information Systems or other related discipline;
  • English language skills: Fluent;
  • German language skills: Fluent;
  • Java: Basic;
  • SQL: Basic;
  • Analytical thinking;
  • Attention to detail;
  • Customer focus;
  • Excellent verbal and written expression;
  • Strong time management skills.



  • Create interactions/incidents based on the requests coming from the users using mail/phone/fax/ESS;
  • Collect information from the users for the resolver groups to be able to analyze the case;
  • Assign the tickets to the resolver groups;
  • Communicate with the end users using mail(manual notifications from SMT) or phone;
  • Resolve cases reported as request for service (user management, content management, conference calls, distribution lists, surveys etc.);
  • Implement the priority upgrade/downgrade based on clear justification from the resolver groups;
  • Implement categorization changes based on clear justification from the resolver groups;
  • Suspend tickets based on a clear justification from the resolver groups;
  • Training regarding IBM as a corporation and IBM Romania – departments & activities;
  • Soft skills training for certain abilities – communication, team work, planning& organizing, presentation skills;
  • Common session regarding hardware, software and services and workshops depending on the professional interest of the interns;
  • Project tasks in frame of a development project on which interns will need to work together and share information and knowledge with the team members.


Depending on the demonstrated level of performance, after 3 months of internship all the suitable candidates will be offered the option of a full-time position in IBM.


If you are interested, apply here.


For more internship programs click here.